Why Innoord
Innoord is responsible for over 4,000 students’ primary education, spread over 16 schools in Amsterdam Noord. As a result, the foundation occupies an important social position within this area and plays a binding role, connecting all the schools in the neighborhood. The foundation prizes itself on generating possibilities for the pupils, creating opportunities and nurturing their talents. The schools are open for both pupils and parents and we want them to feel welcome. We provide education of the highest quality. Our teachers are professional and enthusiastic.
Complaints and disputes
You may have questions, or are dissatisfied with educational or other matters at the school. If that’s the case, it’s best to first discuss this with your child’s teacher. If this doesn’t lead to a solution, the school management is readily available. If you cannot contact the school with your question or complaint, or if it hasn’t been dealt with in a satisfactory manner, you can appeal using Innoord’s complaints procedure.
Read Further
You may have questions, or are dissatisfied with educational or other matters at the school. If that’s the case, it’s best to first discuss this with your child’s teacher. If this doesn’t lead to a solution, the school management is readily available.
If you can’t contact the school with your question or complaint, or if you aren’t satisfied with the way that it’s been handled, you can appeal using Innoord’s complaints procedure.
All school boards are required to have a complaints procedure in place, which is intended to guarantee a high standard of education in all schools. You can download this complaints procedure here. The foundation also has an external confidential advisor – Mrs. Bianca Vlaar, from ABC Education Advisors. Please contact her for further information regarding the complaints procedure, either by email bvlaar@hetabc.nl or telephone 06-31631609..
The foundation holds an affiliation with the National Education Complaints Committee (LKC), an independent organization that provides legal and administrative support in the handling of educational disputes, objections, appeals and complaints.
Contact details as follows: Postbus 85191, 3508 AD, Utrecht. Telephone, 030 2809590 or email info@onderwijsgeschillen.nl. For more information, please visit www.onderwijsgeschillen.nl.
For more information, please contact Karin Biemans, k.biemans@innoord.nl or 020-8201410.
Urban Admission Policy
When your child turns 4, he or she can go to primary school. In Amsterdam there are certain rules and agreements for registering and enrolling children and these rules apply to all children born from July 1, 2011. The Municipal Admission Policy ensures a transparent, fair and simultaneous placement of children. More information about the application and admission procedure can be found on the website
www.amsterdam.nl/naardebasisschool.
Suitable education
All pupils should be offered a place in a school that suits their qualities and capabilities – ‘appropriate education’. This ensures that every child gets and achieves the best. Therefore, schools offer extra help to students who need it, such as children with learning or behavioral problems. Read more about suitable education and how it is arranged at Innoord.
By implementing appropriate education, the government wants to ensure :
◦ all children are given a suitable place
◦ a child goes to regular school, if possible
◦ a child receives special education when intensive supervision is required
◦ schools have the options for tailor-made support
◦ the child’s possibilities and educational needs are determined and not regarded as limitations
◦ children no longer sit at home for long periods
Suitable place for students due to duty of care
Schools have a duty of care. This means that the school is responsible for providing a suitable education. This duty helps to achieve the goal for appropriate education. For more information, click here.
Schools provide basic support and additional support
All schools must provide basic support. For example, help for students with dyslexia, dyscalculia, mild behavioral problems or social-emotional problems.
In addition to basic support, schools offer extra guidance to pupils. This is often necessary with serious behavioral problems, learning difficulties or a combination of both. The boards make choices on how best to implement this. Funds for basic and extra support are issued via the Amsterdam / Diemen Partnership.
In Amsterdam and Diemen, the so-called “school model” was chosen. Meaning that the school boards receive money from the Alliance, which provides basic and extra support for the pupils. If it appears that the regular school is unable to provide the student with the necessary education and support, the school can register the pupil with the Amsterdam-Diemen Cooperation Association, to receive a declaration of admissibility (TLV).
Appropriate education at Innoord
The Innoord Foundation is responsible for designing Appropriate Education for all the pupils across the Innoord catchment area. It has been decided that basic support funds are issued to individual schools (and are largely used for the internal counselors) and that extra support funds are used for the Expertise Centers. Read more about the Expertise Center here.
